Returns & Exchanges

At Atolea Jewelry, we want you to love your pieces as much as we do, which is why we offer a 30-day return window for all items in their original, unworn condition. Whether it is a change of heart or a gift that wasn't quite right, our hassle-free process ensures you can shop with total confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place your jewelry in its original eco-friendly packaging to ensure it remains protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your new exchange piece within 5-7 business days.