Frequently Asked Questions
Everything you need to know about our waterproof jewelry and shipping.
Is Atolea jewelry truly waterproof?
Yes, our jewelry is crafted from high-quality stainless steel with PVD gold plating, making it 100% waterproof, sweat-proof, and life-proof. You can wear it in the shower, pool, or ocean without worrying about tarnishing.
Will these pieces turn my skin green?
Not at all. Because we use premium materials like 18k gold PVD coating and medical-grade stainless steel, our pieces are hypoallergenic and free from nickel or copper, ensuring no skin discoloration.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.
Do you offer a warranty on your jewelry?
We stand by our quality. All Atolea jewelry comes with a lifetime color warranty. If your jewelry ever loses its golden hue or tarnishes, we will replace it for you free of charge.
How should I care for my jewelry?
While our jewelry is durable and waterproof, we recommend wiping it down with a soft microfiber cloth after exposure to salt water or chemicals to maintain its brilliant shine for years to come.